Wednesday, September 15

10:00 – 11:00 am (Echo Bay): Pre-Session: ARRM Industry Survey Results with Ken Bence

10:30 am (Fireplace Lobby): Conference Registration Open

11:00 am1:00 pm (Ruby’s Dining Hall)Lunch

1:00 – 1:30 pm (Main Room: Isle of Pines, Church/Bird Island)Welcome and Opening Remarks 

1:30 – 2:15 pm (Main Room: Isle of Pines, Church/Bird Island)The Three Keys to Overcoming Adversity with Casey O'Brien

2:15 – 2:35 pm Break and Networking

2:35 – 2:45 pm Sponsor Remarks

2:45 – 3:45 pm (Main Room: Isle of Pines, Church/Bird Island)Leadership Topic with Jason Hunt

3:45 – 4:30 pm (Main Room: Isle of Pines, Church/Bird Island) DHS Update with Natasha Merz

4:30 pm Closing Keynote with Kelly Swanson

5:30 – 7:30 pm (Ruby’s Dining Hall) Dinner

7:00 – 9:00 pm (West Deck and Lawn) Evening Reception

Thursday, September 16

7:00 9:00 am (Ruby’s Dining Hall)  Breakfast

9:00 – 9:10 am (Main Room: Isle of Pines, Church/Bird Island) Welcome and Opening Remarks 

9:10 9:15 am (Main Room: Isle of Pines, Church/Bird Island) NADSP National Perspective with Joe Macbeth

10:15 – 11:00 am (Main Room: Isle of Pines, Church/Bird Island) Alternative Payment Model Discussion

11:00 - 11:15 am Break

11:15 am – 12:00 pm
(Main Room: Isle of Pines, Church/Bird Island) Alternative Payment Model Discussion

12:00 - 1:00 pm
(Ruby’s Dining Hall):  Lunch

1:00 – 1:10 pm
(Main Room: Isle of Pines, Church/Bird Island) Sponsor Remarks 

1:10 – 2:15 pm (Main Room: Isle of Pines, Church/Bird Island) ANCOR Presentation with Donna Martin

2:15 – 2:30 pm Break and Networking

2:30 – 3:30 pm(Main Room: Isle of Pines, Church/Bird Island) Love and Leadership with James Robilotta

4:00 – 6:00 pm

  • Pontoon Rides on Bay Lake (4:30 – 5:30 pm)
  • Rounds of golf on Alec's Nine (Tee Times TBD)
  • Networking BASH

6:00 - 8:00 pm (Ruby’s Dining Hall):  Dinner

8:00 - 10:00 pm
2nd Annual Bean Bag Tournament

9:00 - 12:30 pm (Deerstand Restaurant and Bar) Networking

Friday, September 17

8:00 9:00 am (Ruby’s Dining Hall)  Breakfast

9:00 –10:00 am (Main Room: Isle of Pines, Church/Bird Island) Legislative Update with Sara Grafstrom and Phil Griffin

10:00 - 10:15 am Break

10:15 – 11:30am
(Main Room: Isle of Pines, Church/Bird Island) Closing Keynote with Kelly Swanson

Session Information

Love in Leadership: The secret to managing and retaining talent

Speaker: James Robilotta

Great teams require great coaches. And great coaches pour love into their talent. It may feel weird to bring up love in business, but it’s the cornerstone of commitment, relationships, teams, and growth, so it’s time we talked about it. In this powerful session attendees will learn where they fall on an innovative supervision spectrum and identify ways to balance performance and team dynamics. If you’re ready to see dramatic performance and development gains in your teams, this session is for you.

Re-Building a Direct Support Workforce in a Post-Pandemic Environment

Speaker: Joe Macbeth

Description: For more than four decades, direct support professionals have been supporting people with disabilities across every community in the country; helping people build and maintain relationships, supporting employment opportunities, supporting skills to live independently, supporting the unique and dignified contributions that build inclusive communities and promoting self-directed lives. Then, almost suddenly in early 2020, everything changed and community (where the work is done) was, for the most part closed. Over the course of the past year (or more), direct support professionals re-defined their jobs without a road map, supporting social distancing, educating about the needs of personal protective equipment, dealing with issues pertaining to daily schedule changes, using new technology to build relationships, and of course, keeping people who are three times more likely to die from the COVID-19 virus, healthy and safe. As with all crises, they rose to the occasion and exceeded expectations. As we emerge from these dark days, how will the I/DD system, funders and policy makers recognize these “heroes”? What public policy opportunities are there to finally address this decades-long workforce “crisis”? This session will provide reflection from the pandemic and provide solution-driven ideas to finally create the hallmarks of a meaningful career for our workforce.

The Story-driven LEADER

Speaker: Kelly Swanson

Description: The Story-driven LEADER program will help establish that our role in leadership is to serve as the conductor – setting the tempo and tone – making sure everybody is playing nicely together. But too many of us focus on processes and procedures – forgetting that people need more.

According to the latest Gallup poll, 73% of employees are disengaged at work. And if nothing changes, that number is predicted to rise to 86%. Can you imagine a world where 86% of your people have checked out, they just haven’t left yet?

Leadership is not about telling people what to do, but inspiring them to want to do it. True leaders create fans, and Kelly will teach you how to create employees who buy-in to your vision. In this high-energy program, Kelly teaches you how to maximize the value of your leadership platform by going from manipulating to motivating – from communication effectively to connecting deeply – from telling people what to do, to making them want to do it.

Be the leader people want to follow.

Speaker: Casey O'Brien

Description: TBD

The Three Keys to Overcoming Adversity

When: 2:15pm - 3:15pm

Speaker: Craig de Fasselle

Description: Imagine you’re trying to fill a cup with water, but the cup has no bottom. Obviously, it won’t work.

However, many providers are using this approach to employee turnover. Are you trying fix turnover by recruiting more people?

After the session, you'll understand:

  • How to get buy-in from your team to make changes.
  • Ways to start using existing staff and resources to improve retention of new DSPs today.
  • What you can learn from LEGO to retain new employees.

When:9:00am - 10:15am

Speaker: James Robilotta

Description: Hey superheroes, take off your capes (but please leave on your mask). Hey leaders, let's check our ego for a second. In this session, you’ll be asked to think critically about the way you communicate with others. When you lead authentically through your experiences, shortcomings, and lessons learned, you make yourself appear human to your co-workers, which boosts morale and trust. In the midst of a critical social justice movement we must focus on what is right, not the need to be right. In the global pandemic, we must preach and practice empathy for ourselves and others. It is during this period of ambiguity and uncertainty that leaders emerge, but not the ones who are trying to be perfect. No, it is the ones who recognize the power of authenticity and relatability that will inspire others right now.