Our Team

The ARRM is committed to advancing the disability services industry and working to give every individual with a disability the opportunity to live their best life. 

Board Officers

Board Members

ARRM Staff

Board of Directors

Board Officers

ARRM's Executive Team brings decades of disability service industry experience to the association, offering an expansive vision for driving the industry to new heights.

Headshot of Ric Nelson

Ric Nelson


EON, Inc.

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Stacy Roe

Vice President

Mains'l Services

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Eric Pederson


STAR Services

Headshot of Anna Hegland

Anna Hegland


Dungarvin MN LLC

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Shannon Bock

Immediate Past President

CCRI, Inc.

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Joe Peterson

Board Development Coordinator

Opportunity Partners, Inc.

Board Members

Tasked with overseeing the strategic mission and business affairs of the association, the ARRM Board of Directors is an all-volunteer group offering decades of experience in the human services sector, from across the state. 


The professional experience and know-how of 'Team ARRM' remains second-to-none. From government affairs to marketing, to event management and data analysis, ARRM staff has the industry bases covered. 

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Sue Schettle

Chief Executive Officer

Sue serves as ARRM's CEO. Prior to joining ARRM, she was the CEO of the Twin Cities Medical Society, a membership association representing more than 4,000 physicians from the 7-County Metropolitan Area, leading several ground-breaking public health initiatives on behalf of members. Sue provides the strategic vision and organizational management for ARRM, working collaboratively with the Board of Directors, staff and members to ensure the association is a leading voice in the advocacy for community-based providers and the people they support.

Phone: (612) 464-3670 

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Sara Grafstrom

Director of State and Federal Policy

Sara leads all ARRM’s government affairs and public policy advocacy efforts at both the state and federal level, as well as the leading ARRM staff representative to the Best Life Alliance. She is the primary staff for the Public Affairs Committee, the Workforce Solutions Committee and the Advocacy Partners Group. She also provides support to the Public Relations Committee.

Phone: (612) 464-3671

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Kevin Zabel

Director of Marketing and Communications

Kevin leads ARRM’s marketing and communications initiatives to drive member engagement, including the Technology Resource Center and sponsorships. In addition to directing communications, he is responsible for public relations, the website, social media, and supports ARRM's grassroots advocacy and legislative affairs. Kevin is the primary staff for the Public Relations Committee.

Phone: (612) 464-3673

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Ken Bence

Director of Research, Analysis and Policy

Ken leads ARRM’s research and policy arm, breaking down and assessing public policy while developing essential data and research analysis systems to inform ARRM's legislative and public affairs. He brings over 20 years of experience in public health and managed care, as well as healthcare analytics, to this role. Ken provides staff leadership to the Financial Resources Committee and Alternative Payment Model Workgroup.

Phone: (612) 464-3672

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Ashley Wear

Director of Events and Promotions

Ashley leads the planning of ARRM’s educational programming and events. She is responsible for the organization and execution of monthly trainings, Business and Finance Forums, Annual Conference, Leadership Conference, the Leadership Institute, ARRM Cares and various other workshops and offerings that happen throughout the year. She is also the primary staff for the Education Committee and supports the work of the Executive Committee on strategic content and program development. Ashley also works closely with the Director of Marketing and Communications on event promotion and social media, sponsorship opportunities and partnerships, and serves as the historian of ARRM events.

Phone: (612) 464-3676

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Rachel Dyer

Director of Finance

Rachel oversees all financial aspects of ARRM's business operations and dues processing.  She is responsible for the data integrity focus of the association, supporting member relations and outreach, and is the go-to person for dues processing and AP/AR issues. Annually she works closely with the auditors to ensure the accuracy of the financial statements and 990. Rachel is the primary staff person for ARRM's Finance Committee.   

Phone: (612) 464-3675

Anna Scheel

Events and Communications Coordinator

Anna serves as the Coordinator of Events and Communications at ARRM. She is responsible for working side by side with each department to ensure the initiatives of each are being supported. In addition to her event planning work, she is the primary staff for ARRM's social media. Anna is the secondary staff in the Public Relations Committee and Education Committee. 

Phone: (612) 464-3674