Our Team

The ARRM is committed to advancing the disability services industry and working to give every individual with a disability the opportunity to live their best life. 

Board Officers

Board Members

ARRM Staff

Board of Directors

Board Officers

ARRM's Executive Team brings decades of disability service industry experience to the association, offering an expansive vision for driving the industry to new heights. Officers are elected by the Board of Directors while the Board Development Coordinator role is appointed by the board president. 

Headshot of Anna Hegland

Anna Hegland


Dungarvin MN LLC

Headshot of Rita Wiersma

Rita Wiersma



Headshot of Tom Gillespie

Tom Gillespie


Living Well Disability Services

Headshot of Josh Berg

Josh Berg


Accessible Spaces, Inc

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Stacy Roe

PAST President

Mains'l Services

Headshot of Shannon Bock

Krystle Glad

Board Development Coordinator

Range Center, Inc.

Board Members

Tasked with overseeing the strategic mission and business affairs of the association, the ARRM Board of Directors is an all-volunteer group offering decades of experience in the human services sector, from across the state. 

Pictured: ARRM Board members at the 2023 Leadership Conference


The professional experience and know-how of 'Team ARRM' remains second-to-none. From government affairs to marketing, to event management and data analysis, ARRM staff has the industry bases covered. 

Headshot of Sue Schettle

Sue Schettle

Chief Executive Officer

Sue serves as ARRM's CEO. Prior to joining ARRM, she was the CEO of the Twin Cities Medical Society, a membership association representing more than 4,000 physicians from the 7-County Metropolitan Area, leading several ground-breaking public health initiatives on behalf of members. Sue provides the strategic vision and organizational management for ARRM, working collaboratively with the Board of Directors, staff and members to ensure the association is a leading voice in the advocacy for community-based providers and the people they support.

Phone: (612) 464-3670 

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Sara Grafstrom

Senior Director of State and Federal Policy

Sara leads all ARRM’s government affairs and public policy advocacy efforts at both the state and federal level, as well as the leading ARRM staff representative to the Best Life Alliance. She is the primary staff for the Service Innovations Committee, the Unit Based Services Taskforce and the Grassroots Advocacy Network. She also provides support to the Financial Resources Committee.

Phone: (612) 464-3671

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Kevin Zabel

Director of Communications

Kevin leads ARRM’s marketing, branding, and communications initiatives. In addition to managing ARRM's public-facing brand, Kevin handles all member communications, manages ARRM's social media accounts, coordinates industry media relations efforts, and maintains ARRM's website.

Phone: (612) 464-3673

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Ken Bence

Director of Research, Analysis and Policy

Ken leads ARRM’s research and policy arm, breaking down and assessing public policy while developing essential data and research analysis systems to inform ARRM's legislative and public affairs. He brings over 20 years of experience in public health and managed care, as well as healthcare analytics, to this role. Ken provides staff leadership to the Financial Resources Committee and Alternative Payment Model Workgroup.

Phone: (612) 464-3672

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Ashley Wear

Director of Events

Ashley leads the planning of ARRM’s educational programming and events. She is responsible for the organization and execution of monthly trainings, Business and Finance Forums, Annual Conference, Leadership Conference, the Leadership Institute, ARRM Cares and various other workshops and offerings that happen throughout the year. She is also the primary staff for the Education Committee and supports the work of the Executive Committee on strategic content and program development. Ashley also works closely with the Director of Marketing and Communications on event promotion and social media, sponsorship opportunities and partnerships, and serves as the historian of ARRM events.

Phone: (612) 464-3676

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Rachel Dyer

Director of Finance

Rachel oversees all financial aspects of ARRM's business operations and dues processing.  She is responsible for the data integrity focus of the association, supporting member relations and outreach, and is the go-to person for dues processing and AP/AR issues. Annually she works closely with the auditors to ensure the accuracy of the financial statements and 990. Rachel is the primary staff person for ARRM's Finance Committee.   

Phone: (612) 464-3675

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Erin Roop

Executive Assistant

Erin brings over five years of administrative professional experience to ARRM, most recently as an administrative support specialist for a top law firm in Washington, D.C. where she provided secretarial support for attorneys and business development professionals. In her role as Executive Assistant, she spearheads administrative projects under the direction of the CEO, as well as supports the Communications, Events and Promotions, Finance, and Advocacy teams.

Jonathan Tvedt

Policy and Engagement Manager

Coming Soon