Member Webinar: Service Authorizations, Renewals, and Rate Exception Requests

When:  Nov 12, 2025 from 10:30:00 AM to 12:00:00 PM (CT)

ARRM members have been experiencing frustrating delays with service authorization and renewal applications, rate exception requests, and most important, payment for waiver services. There are many factors at work in this dynamic, and providers, lead agencies and DHS often don't know why these things sometimes take so long.

In an effort to cut through some of the confusion, understand the processes and best practices to follow, and get questions answered. ARRM will be holding a webinar exclusively for members on Wednesday, November 12 from 10:30 am to 12:00 pm. It will be a moderated panel discussion with providers, lead agencies, and assistor organizations represented. 

ARRM members can register for the webinar here. We hope you can join us! 

Moderator:

Ken Bence, ARRM

Panelists:

Debbie Ackerman, Hennepin County

Becky Graves, Accord

Sheila Grism, Fraser

Joe Peterson, STAR Services

Shane Stich, Ramsey County

Ashley Willet, Diverse Solutions


#arrm-academy