This full day learning experience focuses on practical, real world use of technology in disability services. Throughout the year, sessions will explore topics such as how and when to use AI, safety and security considerations, remote support and assistive technology options, and how technology can support staff, service delivery, and quality outcomes without losing sight of people first values.
9:30am – 10:00am Setting the Stage: What AI Means for Disability Services
Artificial intelligence is rapidly entering human services. This opening session will frame the day, clarify what participants can expect, and set the tone for thoughtful, responsible exploration of AI in disability service settings.
Content Overview:
Why AI matters for disability services right now
What today is — and what it is not
How the sessions build from safety → strategy → peer learning → applied skills
Encouragement of open dialogue throughout the day
10:00am – 11:00am AI and Compliance: Building a Safe and Responsible Foundation
Before adopting AI tools, organizations must understand privacy, compliance, and policy implications. This session focuses on HIPAA considerations, organizational safeguards, and how to build clear internal policies to support responsible AI use.
Content Overview:
HIPAA compliance and AI: what you can and cannot do
Data privacy considerations in AI platforms
Usage environments and risk differences (public vs. enterprise tools)
Presentation of ARRM AI Policy Template
Guidance on implementation and internal rollout strategies
Governance: organizational oversight of AI use and how violations are addressed
11:15am – 12:15pm Introduction to AI, a simplified approach
This session provides a clear introduction to Artificial Intelligence (AI) for disability service organizations. Participants will learn how AI tools work at a basic level, what they can realistically support, and how to begin exploring AI in manageable, responsible steps. The session also covers how to evaluate platforms and determine which tools may fit your organization’s needs.
Content Overview:
What AI is (and isn’t) in plain language
Taking “small bites” — how to start responsibly
Who should be involved in AI decisions (IT, leadership, program teams, compliance)
Understanding tool capabilities vs. organizational needs
Selecting appropriate platforms
Introduction to AI comparison tools (e.g., platform decision support demonstration)
1:00pm – 2:00pm Real-World AI in Action: Peer Learning and Panel Discussion
This session is designed as a facilitated, full-group discussion where attendees can share experiences, ask questions, and learn from one another. The conversation will focus on real-world use cases, lessons learned, and policy considerations, with participation encouraged in a supportive and informal setting.
Content Overview:
This will be a guided, full-group discussion focused on AI use in disability services. Active participation is encouraged, but no one is required to speak. Designated panelists will be available to help lead discussions.
2:15pm – 3:15pm Applied AI: Practical Skills You Can Use Tomorrow
This session focuses on practical AI skills participants can begin using in their own roles right away. Attendees will learn how to write clear prompts, review AI responses thoughtfully, and apply AI in their daily work in ways that are responsible and appropriate. The focus is on building personal confidence and good judgment when using AI.
Content Overview:
Practical skills for interacting effectively with AI tools
Strategies for improving the quality and accuracy of AI outputs
How to review and critically evaluate AI responses
Responsible and ethical use considerations
Broader cultural, equity, and organizational impacts of AI use
3:15pm – 3:30pm Moving Forward: Sustaining Momentum Responsibly
AI adoption is a journey, not a one-day event. This closing session will recap key lessons, identify next steps, and encourage continued collaboration among disability service providers navigating AI implementation.
Content Overview:
What we learned today
Common themes across sessions
Immediate actions organizations can take
Resources and follow-up opportunities