Mentors

Need additional help or have a specific question? After reviewing the TRC guide pages, you are now excited to start implementing, but have a few questions about which direction to go, or you would like to see a solution in action. That’s where the TRC Mentors come in.

Providers

These providers are ARRM members who have gone through the implementation process before and are offering their time and expertise to help answer any remaining questions individuals or organizations might have. Next to their pictures you will find profile information, along with availability, to help guide you to the correct person for your particular question(s).

Alan Berner
The Phoenix Residence, Inc.

I'm involved with the onboarding, development, and deployment of backend/office solutions as well as the training and onboarding of staff. Overall, I work to encourage a tech friendly culture by developing solutions and raising awareness to common barriers, availability of technology, and funding options. I know what it takes to make the case for using technology at an organizational level.

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
Anna Hegland
Dungarvin Minnesota LLC

I currently oversee 11 locations that operate under an Alternate Overnight Supervision license. Each of these locations support individuals with high medical needs and limited mobility with the incorporation of monitoring technology.

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
  • Provide Recommendations
Eric Hilber
CCRI

Remote monitoring setup and clients transitioning to using technology / independent living

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • In-person (travel)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
  • Customized research
  • Provide Recommendations
Kit Piltingsrud
Living Well Disability Services

I assess, initiate, train and support assistive technology for people living in our 33 residential setting homes. I consult and research as well as ideas and connections that can help direct and connect people toward finding independence.

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
  • Customized research
  • Provide Recommendations
Sandy Henry
Independent

I have consulted with organizations on basics related to using technology to support individuals, change management to integrate the use of technology in services, regulatory requirements and funding options. I can also assist with assessing the cost and benefits of using various types of remote support.

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • In-person (travel)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
  • Customized research
  • Provide Recommendations
Tamara Twite
CCRI

Remote monitoring setup and clients transitioning to using technology / independent living

Meeting type
  • Phone call
  • Email correspondence
  • In-person (local)
  • In-person (travel)
  • On-site tour
  • Consultative meeting
Level of assistance
  • Provide general information
  • Respond to technical questions
  • Customized research
  • Provide Recommendations

Advocates

The below advocate mentors are individuals who have experience working through the technology implementation process and are offering their time, expertise, experiences, and opinions to help answer any remaining questions individuals or organizations might have as they move through the process themselves.

Lauren Ireland

I currently live in an AFC setting with an Alternate Overnight Supervision Technology license. I currently utilize motion and contact sensors throughout my home, as well as pull cords and pendants. I also use a smartphone and have experience with voice-activated computer software.

Meeting type
  • Phone call
  • On-site tour

Vendors

The below vendors are ARRM members who offer free, no-obligation consultations to provide answers to questions and offer solutions. Learn more about what to expect during implementation, how certain items work, or what costs might be involved by getting in touch with them directly below.

Alaina Gallagher, VP of Sales
  • Medication Dispensers
  • Solutions for helping individuals independently Manage Medications
  • Utilizing Medication Technology to Increase Independence
  • Securing Medicaid Waiver Funding in MN for Medication Reminder Services (General understanding, in depth for Dose Health Process)
Dose Health

Dose Health is a medication reminder company that provides services to help individuals stay on track with their medications and live healthier, more independent lives. Our services are reimbursed through most Medicaid Home and Community Based Waiver programs.

Tim Janssen, Operations Director

I provide expertise in remote supports (monitoring) using technology in home and community based settings. I can assist with waiver-based funding and licensing questions regarding the use of technology. I am available to work through specific questions on available technologies based on individual needs and goals.

Sengistix, LLC

Sengistix, LLC is a full service remote support technology company providing hardware and software based solutions, with system monitoring, caregiver monitoring backup, installation, training, and customer support. Sengistix provides a range of products and services to meet the unique needs of individuals with disabilities, and age-related needs.

Scott Wiyninger

I work with residential providers to design IT infrastructure that will support the individual technology needs of each person served while aligning with their organization’s goals and priorities. Specific areas of focus include data security, HIPAA, wireless, network management, and IT strategy. I am also available to discuss IT security training for staff.

SUCCESS Computer Consulting, Inc.

SUCCESS Computer Consulting provides managed network support, advanced security solutions, cloud services, project services, CIO services, HIPAA consulting and Microsoft Office 365 migrations. As a full-service provider of managed IT services, we are a part of your team, using technology as a tool to solve your business challenges, and integrating with your business as if we were a full-time employee.

Matthew Hansen ATP, EAS

I am a certified Assistive Technology Professional and Environmental Accessibility Specialist. Specialties include but are not limited to:

  • Home automation for environmental access.
  • Environmental aides to daily living.
  • Remote monitoring and alternative overnight supervision.
  • General knowledge of assistive technology devices.
Mercarik Inc.

Mercarik Inc. is an Assistive Technology consulting firm focused on evaluation, design and implementation of multiple varying systems and contrivances to enhance the lives of people with varying physical or intellectual challenges. The technology evaluated for and provided is intended to increase the safety, independence and functional capabilities of the person served.

Dustin Wright, Executive Director

I joined Rest Assured® in 2006 as Executive Director. I work with residential providers, case managers, individuals with disabilities, seniors and families to tailor the Rest Assured® patented web-based Telecare system to meet each individual’s needs. I oversee operations (marketing, sales, and development) at the company’s “state-of-the-art” network virtual support.

Rest Assured

The Rest Assured® patented web-based remote support system uses the latest wireless technology to offer their customers and their clients real-time interactive in-home support services. Rest Assured® services have been specifically designed to support adults who have cognitive, intellectual, and developmental disabilities in order to help them grow, develop, and enhance the quality of their lives.