Left to right: Nancy Peterson, Barb Brynstad, Sara Grafstrom, Brenda Carlson, Bruce Nelson, Barb Turner, Shelley Heutmaker, Craig Wieber

Barb Brynstad, Communications Director
Primary staff for the Public Relations Committee and is responsible for the marketing side of member relations. She works with sponsorships and public relations projects, and supports ARRM's grassroots advocacy initiative. bbrynstad@arrm.org

Brenda Carlson, Administrative Assistant/Receptionist
Operational and administrative support to staff and committees. info@arrm.org

Sara Grafstrom, Director of Advocacy and Community Relations
Directs ARRM's grassroots advocacy efforts and assists Nancy Peterson in coordinating member recruitment and retention activities. She also provides support for the Public Relations and Public Affairs Committees. sgrafstrom@arrm.org

Shelley Heutmaker, Finance & Database Director
Primary staff for the Finance Committee and is responsible for operations including financial management, human resources, database and administrative management. sheutmaker@arrm.org

Bruce Nelson, Chief Executive Officer
Primary staff for the Board of Directors, Executive and Public Affairs Committees. He is responsible for the overall operations of the association and ensuring that ARRM’s mission and directives of the Board of Directors are carried out. He focuses much of his efforts on legislative and other public policy issues. bnelson@arrm.org

Nancy J. Peterson, Director of Member Services and Education
Primary staff for the Conference Committee and is responsible for ARRM conferences, workshops and special events, a well as member relations. npeterson@arrm.org

Barb Turner, Chief Operating Officer
Primary staff for the Service Design and Delivery and Workforce Development Committees and provides leadership, with Bruce, in coordinating staff work plans and addressing critical issues affecting the industry. She works with the CEO on strategic planning and is second in command. bturner@arrm.org

Craig Wieber, Chief Fiscal Analyst
Primary staff for the Financial Resources Committee and Payment Methodology Task Force. He analyzes government funding systems and proposals and develops ARRM funding and payment proposals. cwieber@arrm.org